Privacy Policy

Last updated: 29/05/2025

Lovalyze («we,» «our,» or «us») respects your privacy and is committed to protecting your personal information. This Privacy Policy describes comprehensively how we collect, handle, store, disclose, and protect your data when you use our services available at lovalyze.com («Website») or any related applications, platforms, or tools.

Information We Collect

Lovalyze may collect several types of personal data, including but not limited to:

  • Personal Information: Such as your full name, email address, phone number, and other contact details provided when you register, subscribe, or contact our customer support.
  • Conversation Data: If you upload conversation data for analysis, we will temporarily process these data using advanced artificial intelligence (AI) techniques. This information is exclusively utilized to generate personalized analytical reports and insights.
  • Technical and Usage Data: This includes information such as your IP address, browser type, operating system, device information, timestamps of visits, browsing behavior on our Website, and other analytical data gathered through cookies and similar tracking technologies.

Use of Information

We use your personal and technical information primarily for:

  • Providing, maintaining, and improving our services, features, and user experience.
  • Generating comprehensive AI-driven analytical reports from the conversation data you upload.
  • Managing customer support inquiries effectively.
  • Communicating important updates, policy changes, promotional offers, or relevant information.
  • Ensuring compliance with our Terms of Use, legal obligations, and regulatory requirements.

Data Sharing and Disclosure

Lovalyze respects your privacy and will never sell, rent, or trade your personal data. However, we may share your information under specific, limited circumstances:

  • With trusted third-party service providers, including AI technology partners, necessary to deliver and enhance our services.
  • With law enforcement or governmental entities, if required by law, regulation, or to protect and defend our rights, property, or safety.

Data Security

We employ comprehensive security measures, including encryption, secure server protocols, and strict internal controls to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Despite our rigorous security efforts, no internet-based platform can guarantee absolute security, and therefore users acknowledge and accept this inherent risk.

Data Retention

Your personal and conversation data is retained only for the duration necessary to fulfill the purposes outlined in this Privacy Policy. Conversation data provided for analysis is promptly and permanently deleted from our systems after the analysis is completed and the relevant reports are delivered.

Your Data Protection Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal information we hold.
  • Correction: Request correction or update of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal information under certain conditions.
  • Objection and Restriction: Object to or restrict the processing of your personal information under specific circumstances.
  • Withdrawal of Consent: Withdraw your consent at any time, without affecting the legality of prior data processing.

To exercise any of these rights, please contact us directly at support@lovalyze.com.

Cookies and Tracking Technologies

Lovalyze employs cookies and similar technologies to enhance user experience, improve functionality, analyze Website usage, and personalize content. For comprehensive details, please consult our dedicated Cookie Policy.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy periodically. Any updates will be clearly communicated on this page, and significant changes may be additionally communicated via email or notifications on the Website. Users are encouraged to regularly review this policy to stay informed.

Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

By using Lovalyze’s Website and services, you explicitly consent to our Privacy Policy and acknowledge your understanding and acceptance of its terms.

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